Dan Diviney

Review of Hanover Honda

Two problems: First, I had bought Hondas from thi...

Two problems: First, I had bought Hondas from this dealership years ago under different management. My attempt to do business with them a few months ago was a failure. After telling the salesman multiple times what I was looking for, he continued to tell me I was wrong and that I 'needed' something different (happened to be what he had available on the lot). His approach was high pressure. I do not respond well to pushy salesmen, thanked him for his time and walked away.

Prior to that, I had an oil change at this dealership, which they said came with a free car wash. After a 45 minute wait, they finished the job and said I needed new tires. Knowing what tread was left, I asked the serviceman what the tread depth was. He said 4/32". And knowing in PA 2/32" passes inspection, I asked him how much tread was needed for inspection. He said 2/32", but added I should change them now and proceeded to tell me about this great deal he had on a set of 4 tires for me. I declined and decided to no longer use Hanover Honda's service department.