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This is the most unprofessional company I've ever ...

This is the most unprofessional company I've ever met. Casey the red head make all types of false promises knowing our medical situation in our home last night. He pride himself so much on how detailed he was in measuring and making sure all went smoothly before an install! He had many request from me removing a door to get to the A.C. at an additional cost of nearly 400.00. I went ahead and hired my friend who did it for free. So after making a HUGE mess in my home for six hours. They realized he( Cassey) measured WRONG and asked for am additional $2,000 dollars to get a different unit or down grade with a difference of $300.00. Our home looks like a war zone and my very sick on a ventilator baby has to endure this Texas heat. We will have to find another company with honest and with Real customer service asap! I will have take my child with all her medical machines and nurses to stay in a hotel tonight. I urge anyone reading this review to stay away from heartless, uncompassinate and unprofessional company. They left me in the middle of July in this situation. It is truly heartbreaking and surreal the company owner and his step son can do this horrible thing. His own staff was beyond embarrassed and felt horrible seeing what was done today.........

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