I was here to give a massage to one of the guests ...

I was here to give a massage to one of the guests and laid on the bedlike couch that was there. Nobody was around at all, a vacant area. It had been vacant all day. I decided to use the space. One of the workers approached me in a very rude manner. His regard was not classy but rude. I expected a better regard to anyone from a place as classy as the Hyatt. He seemed to not listen or understand that I was waiting for my massage table to arrive and simply waved off my reasoning and told me to go down to the lobby. As if I had no business even being around. When I was there FOR business. His rude and demeaning approach ruined my pleasant day I was having. He could have approached his request for me to sit up or move entirely differently and in a respectful way and not only could we have communicated better if he listened, but I would have left with my respects to his request and still had a nice day.

Moral: Don t be rude. As a classy service, please regard EVERYONE with respect at hello (even if making a particular request).

I gave it a 2 star for this visit instead of a 1 star experience because at the least it had nice architecture, atmosphere, Starbucks, and bar area, and wonderful lounge sofas. (That apparently aren t made for lounging on? Felt like I was at a museum. Look - but don t touch.).