Janeliz

Review of HVCC

I applied at Hudson valley in nov, 21st 2016. I ke...

I applied at Hudson valley in nov, 21st 2016. I kept calling the admissions department because as a student I was trying to find someone to guide me in my first experience in college. No one ever called me I had to call to check the status of my FAFSA and the application procedure, the lady that works in admissions is so unprofessional she only answers what you ask her she wont guide you through the process and doesn't show interest in what you're trying to accomplish. I had the same issue in the financial aid department I had to submit 2 FAFSA, went there so they could help me fill out the verification worksheet after everything was submitted and she told me that everything was processing on Friday. I received an email on Monday(last day to have everything ready) saying that my verification worksheet had a mistake and that I had to go there to fix it or fax It to her. Mind you, I am speaking with the person who told me that everything on the worksheet looked fine. I was late because of the miscommunication of some staff member. I went to cashier to pay my 50% of my FAFSA and they never said that there was a fee for re scheduling the classes I found this out through my boyfriend who was speaking with another staff member. I mean HOW LONG should it take me to enroll? I was trying to do everything as early as possible because I am on my own and I work full time at a bank. They need to really have everybody giving out the RIGHT information because nobody wants to waste their financial aid on a college that has poor staffing and wrong information wherever you go. Orientation department and the health department were the only people that helped me and guide me through what I had questions about.