Did not have a good experience at this hill. Befor...

Did not have a good experience at this hill. Before the trip even began we had a nice town house booked that they cancelled on us, so they moved us to smaller rooms. While in those rooms a complete stranger walks right into our room with a working room key because they double booked that as well! After that the key cards stopped working in certain areas so we got locked out of multiple doors, and since they don't actually have hotels there is NO staff close by to help you. We got locked outside in the hot tub area because of their faulty doors so the maintenance guy made us jump the fence in bare feet and swim suits into a snow bank (not kidding). None of our lift passes worked first day so we had to waste an hour fixing that as well. All the staff on this hill are very friendly and they seem like they want to help but do not have the tools and training to do so. Extremely disorganized "resort" will not return.