If I could give a negative rating of startrack I w...

If I could give a negative rating of startrack I would. This is the most appalling service I have ever experienced. A delivery was supposed to be made 1 week ago. After calling up the past 3 days, no answer was given as to the location of the items I'm waiting for, just that it's "at the depot". 5 seperate calls and 5 seperate people and not one could give me a different answer. One startrack member even had the audacity to tell me that it should be the sender chasing up issues! Even though no one should have to be ringing the company to chase their parcel!! Absolutely dismal service, this company should be ashamed....