gwen dawson

Review of CareChoice, LLC

I cannot say enough complimentary things about the...

I cannot say enough complimentary things about the services recently provided by CareChoice, LLC in helping our family locate an excellent assisted care facility in Georgia for my mother.

Our family had arranged on our own to have our mother move into a different assisted care facility upon her release from rehabilitation in April. When the arrangement fell through just two days before she was scheduled to move in due to some -- let's just say, "questionable" -- last-minute revelations on the part of the facility regarding the type of accommodations and level of care services provided, as well as a number of unexplained and unacceptable additional charges, Rachael at CareChoice stepped in and saved the day.

My sister and I, both of whom live out of state, were scrambling to arrive at an alternative solution that would provide the care and environment that we wanted for our mother. Rachael made herself available to us 24 hours a day (no exaggeration), and, with her help, we were able to identify a better alternative for my mother and finalize arrangements in time for my mother's release from rehab. When a communications snafu between the rehab facility and the assisted care facility resulted in my mother's arrival before she was expected, Rachael actually drove from her home to the facility at 10:00 at night to make sure that all administrative and communications matters were worked out and that my mother was comfortable and happy.

In an industry that has, in my experience, offered more disappointment and disillusionment than satisfaction, I consider CareChoice a breath of fresh air. I heartily recommend them.