Stephanie Sanderoff

Review of North Carolina Dermatology Ass...

Zero stars, worst customer service ever. After wai...

Zero stars, worst customer service ever. After waiting over an hour for our appointment we were given 1 choice and left with a crying child. Then I received a bill, paid it, and got another charge that no one could explain after several attempts. I tried several times to find out what this add l charge was for and no one could explain it. I then received a bill from a credit agency. After a few more conversations where they admitted fault, then said I own more than the bill, and finally said their system is down, I still can t get an answer on the nature of the bill (fraud??) The office manager refuses to call me back after several days and they refuse to let the credit bureau know this is under investigation. On my last call, I was spoken to in a rude manor. This is the worst customer service I have every experienced. I would not recommend this place to anyone, especially for children.