Jeremy Craig

Review of WellStar Health System

Atlanta Medical's trauma center staff gave me grea...

Atlanta Medical's trauma center staff gave me great care when I was in an automobile accident. However, their non-medical support staff leave much to be desired. They are incredibly incompetent when it comes to getting patient medical records (stuck somewhere in 1987 in terms of processes of MAILING things back and forth, and being VERY difficult to get records to OTHER doctors' offices, even with consent forms sent). Their billing department is incompetent, having screwed up coding that caused my insurance company to spit it back, and they insist on trying to bill auto accident insurance even though I outright told them when I was there at the hospital that there was no medical coverage on it (the auto accident involved me myself and I, and no other party due to a spinout and rollover into a ditch). If I had a choice, I would have gone to a WellStar facility (accident was in Cobb County) and I hope WellStar cleans house when it purchases AMC. If you have a choice, and are not a trauma victim, unless you can help it I would suggest you go somewhere else.