This is just unbelieveable I have been a loyal mad...

This is just unbelieveable I have been a loyal madden nfl player since the first one came out and have done nothing wrong. I set up an account for my son and give him all my good players to use and then the account gets lock out. On top of that you all don't answer emails or anything then when I call I get hung up on 3 times dang that's how you treat your customers. Well it is obvious that you don't care about your customers just your money and greed. I run my own business and if I treated my customers that way I wouldn't be in business and by the way you will reported to the BBB.