Called and spoke to Tommy Calhoun. Ask for total ...

Called and spoke to Tommy Calhoun. Ask for total walk out price for a certain car . One day passed no call . Called back and let them know about the situation with Tommy and asked for walk out price again the gentleman who answered said I will guarantee to have someone call you back in 10 minutes . Waited .... No call . Called back told them about the situation and asked to change sales person to someone else other than Tommy . The gentleman on the other side of the line who's name I did not get says that Tommy will take care of us. (Rolling my eyes ) I said to him .... look we are making a 3 hour drive to you and I need someone that I can depend on. I don't want to get there and then we can't get a hold of Tommy . The gentleman says Tommy will take care of you. Tommy calls us we tell him we are on the way he's short and rude on the phone . Note he knows we have total cash pay out for car but still rude . We take that risk because the car we were looking for in a particular color was in stock there . We get there and let them know we have an appointment with Tommy . We wait . They page him again . We wait . They call him again .finally I say just please give me a different sales person . They did and the guy tells me we are giving you *** as your sales person and the guy says "*** will be down faster than Tommy " I guess Tommy has a reputation. So we meet the new sales guy and we tell him which car and he goes to get keys and comes back and says the car you are wanting to see is having trouble . It wont start . The mechanics are looking at it right now . Im not sure how long it will take . In my experience I will never refer any friends and family to this place. Finally we see the car . Heaven help me . I drove all this way for this . Car claimed to have 20 plus thousand miles . It looked like it should have atleast 100000 miles. It reaked of cigarettes . Was extremely dirty on the inside that could have been cleaned up . It had cigarette burns. It was super scratched up . Tires were bad. Vinyl on driver door was torn . It looked really worn out . Its hard to believe that it was so low on miles and a 1 year old vehicle. Too top it off they try and charge you all kinds of extra fees. Inventory fees , some kind of fees for completely going through a check system to assure its a great working car . It looks like they dropped the ball on this one .Service is horrible . Buying a car should be a happy experience .I will never do business here again .