Absolutely disgusting. After checking online and p...

Absolutely disgusting. After checking online and phoning we went to the centre from Cornwall, with four excited children, to be told the toddler pool and flumes were closed for the day, this was at 11.30 am, they'd known all morning yet hadn't advertised on line nor advised on the phone at 9am! We weren't told this until they'd taken our Payment. Today we rang to confirm the pool was open and there weren't any problems, again we turn up to be told they had timed slots for the pool..... 2 hours ahead of our time! We were not told this on the phone! When asking the staff we were told by a member of "management" it wasn't her problem! A shrug of shoulders and walked away! If you plan on stopping here on a rainy day whilst on holiday.... or infact at all, I'd avoid. Rude unorganised staff, very unwelcoming. Complete chaos.