reema biswa Review of Nationwide Better Health Colum...
I was at the emergency with my baby and husband. T...
I was at the emergency with my baby and husband. Though I could speak English my husband couldn't and the nurse said there must be a Nepali Interpreter for my husband. They made us wait for an hour until the interpreter came. He was wearing Access 2 Interpreter badge and I couldn't believe how he couldn't even interpret as simple as the medication instructions given. Those kind of interpreters jeopardize the health of people who speaks limited or no English. Luckily, I was there and we didn't become the victim of misinterpretations. Just imagine someone with language barrier getting those kind of services and the implications of it to their health. With all due respect that dude himself needs an Interpreter. Not just the medication instructions were interpreted terribly, the whole conversations with the provider was ridiculously awkward. We would say one thing and he would say something which clearly implied different meaning. At times he would go off the limit to just make it feel like he was interpreting probably assuming that we wouldn't know what he was conveying it to the doctor. I hope children hospital take this seriously and take necessary actions on their part to ensure quality services provided. I honestly say doctors and nurses were terrific.
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