marylou dabby

Review of Kingston Residence Of Sylvania

6 mos ago my family felt the biggest relief. We fo...

6 mos ago my family felt the biggest relief. We found Kingston the assisted living in Sylvania. Being a non medical family, we so depended on the professionalism of your staff. The Director of Nursing and her team led us through this difficult journey. Our mom and dad were a great challenge to us physically and cognitively. Every question was answered and need was met. Any problems we had were resolved with kindness and compassion. We never expected perfection, but they were pretty darn close. The communication was consistent and informative. We saw smiles by all the employees and other residents.Our family were very involved, at times to a fault, but your caring team was truly respectful. We had our dad next door at rehab for a while and found a vast difference in the staff. We were spoiled for sure by the assisted living. But we understood that it was under different leadership, and it showed. Even though dad was there, our Director of nursing was our contact and go to person throughout, thank goodness. I tell our friends constantly of our experiences. Our family is grateful and hope everyone has the opportunity to put their parents there. Thanks for all you did and do for others!