This is a resort hotel that cannot be praised. The...

This is a resort hotel that cannot be praised. The floor of the room was noticeably uneven and felt on the carpet. The bathroom is very bad, the toilet plate is awkward, and there is a large piece of ceramic tile on the outside of the bathtub. It is actually filled with a piece of wood. The rubber edge is full of mold. Unexplained unrepaired rooms can accommodate guests. Booking and registration are two big and two small occupancy, but the room is not prepared, the toothbrush, towel and slippers cups are only two copies, ask the customer for towels, and finally did not send, and there is no bathrobe for the guests to the pool. Many dead leaves by the pool were not cleaned up. My son said that the road to the water slide was very dirty. I didn't want to play. The towels provided by the pool were damaged and stained like the floor cloth. The roads along the pool were filled with sewage and no one cleaned up. It s disgusting to wear slippers, because some guests are wearing shoes and walking through the water, so swimmers are full of sewage and step into the pool. The food at Satay Inn and the breakfast buffet is average and you can leave it alone.
The customer service and catering staff are courteous overall, but do not include the baggage department staff. Due to check in and check out, they will not be able to offer services or welcome.