As an iiNet customer for over 7 years I can honest...

As an iiNet customer for over 7 years I can honestly say this was once a great company, now with the TPG takeover, one of the worst companies I have EVER had to deal with.

The call centre is a sham, based overseas and every person I spoke to there promised something (like a call back) that was never fulfilled. This was after hours upon hours of waiting in their phone queues.

Honestly don't bother, you're only going to get yourself an internet connection that doesn't work and a bunch of dishonest sales reps & technicans.