Summer Westerbur

Review of VillaSport Athletic Club and S...

Villa only cares about existing members. Have a pr...

Villa only cares about existing members. Have a problem with billing? Good luck getting a call. Have a problem with scheduling your swim lessons because yet another swim coach quit? Good luck scheduling them. Have a problem with being overcharged? Well the out of state woman who handles that is a witch, good luck!

The facility is beautiful, it's just a shame the customer service is so terrible. It's mostly front desk/billing. The instructors are fantastic. I vote they give the yoga department the club and let them run it because they're all so lovely.

I've probably left twenty management cards and not gotten a single call. Also, my son was injured twice at their pool, once an ibstructor inured him with her nails. And they don't even have any first aid supplies for cleaning, just alcohol swabs. No peroxide or something for small kids. I repeatedly asked management to order T is $1 supply so other kids wouldn't have to cry when they got hurt L, but management doesn't listen to suggestions given to them.