We were extremely disappointed with our stay at Pu...

We were extremely disappointed with our stay at Pullman Skipper Barcelona.
The hotel is design and looks nice, but...
_ the window in our room was broken, impossible to close, despite overlooking a highway. We tried to call but the phone next to the bed did not work. After finding a phone that worked, we were moved swiftly to a new room - good service, apologies, nothing to be said.0
_ in the new room however, we tried to have a bath but the water tap was broken and could only deliver boiling water. Too tired to change rooms again we had to fill it up with glasses of cold water. The bathroom was also noticeably worn out and very dirty at the junction between walls and floor.
_ once finally in bed, the mattress was in an awful state, totally ruined and both our backs ached for the whole weekend. Note: we are 30 and 32 yo.
_ finally on our second day evening we wanted to use the pool. The leaflet at the entrance specifies that one pool closes at 9pm. It is printed daily with events of the day, which is cool. What the leaflet did not specify is that this pool is not heated in winter, and thus de facto not usable ! Why not write it?? The warm pool is only open till 7pm, so impossible to have a swim (or a bath because of the tap problem)
_ last but not least, elevators were broken upon check out, really perfect.
_ please also mind that the hotel is relatively remote from center (about 15-20 min walk from the sea port)
All in all, I definitely advise against staying there except if you want to hurt your back. Good point for the staff who was always charming and helpful (but not maintaining the place properly)