Adriana C

Review of Galles Motor Company

had appointment to see specific car, was not told ...

had appointment to see specific car, was not told that the car we test drove (and i ended up purchasing) was not the same car. dealer telling features to me that weren't even on the model i purchased. after paperwork signed, i was given window sticker (not available to me previously) and had paid 2000 over sticker price. i should have done more homework before this because i feel was taken advantage of, and should have avoided this place. after returning with my complaints, they took off $700 and refunded the extended warranty of $2500. it was definitely a learning experience, and i'm sure this could happen at any dealership. a word of advice: do your homework and ask LOTS of questions before you buy!