Shep Maher

Review of The Rack Spot

These guys are awesome. They installed a trailer h...

These guys are awesome. They installed a trailer hitch on my MDX on a Sunday - not a normal installation day for them, but I was in a pinch (heading to Tahoe the next day) and they fit me in. Superb workmanship; incredibly knowledgeable; talked me through the whole process; in and out in under two hours despite it being a very busy day and only two guys on staff. I give them my highest possible recommendation; I wish that all retail experiences were like this. In summary - it is clear that they care deeply about their customers, they are passionate about their products and service, and the customer experience was A++.