Have always been skeptical about buying from a dea...

Have always been skeptical about buying from a dealer but needed to update our 2003 Subaru and heard so many good things about Sheila MacAskill that we contacted Steele Mazda about a used late-model Subaru. Sheila emailed back quickly and, when the original Subaru we were looking at sold before we could get in, brought another one from another Steele dealer that was even better for us (lower mileage, more features) than the first one. Sheila's the real deal, providing informative care and solid support rather than the self-interested pressure one sometimes feels from salespeople. Follow-up really tells the tale so I was kind of glad when we had a minor malfunction in the first week after buying the car. True to form, Sheila had the problem fixed right away at no charge. Service department was friendly and professional - even read my wife's mind and washed the salt-splattered car afterward! Also want to recommend Financial Services Manager Ashley Kelly for her friendly down-to-earth approach, thoroughness and patience working through the financial side of the purchase with us. Even in our minor interactions with other Steele Mazda employees, there was a feeling that this place was different from other dealerships we had been in, having more of a sense both of camaraderie among employees and affirmative engagement with customers.