Malisica B

Review of AMP Security

Customer service is horrible. You pay a monthly fe...

Customer service is horrible. You pay a monthly fee for a service that works on and off. I hate this service!! I have had it a couple of years now and I CANNOT WAIT to get rid of them my system has not worked correctly since never and I refuse to give these crooks another dime to fix something that I have to pay for every month, yetI don't trust this system to do anything more than run me out of my email because it's filling it up daily with alerts literally every few seconds with a least 10-20 alerts because obviously something is malfunctioning. I called customer service and the ladl says oh yes I see that instructs me to turn the sensitivity down... guess what even that feature was malfunctioning!! I can't deal with them customer service almost causes me a coronary event from anger. I sit on the phone too long and not one issue is resolved other than the frustration of having to create a whole new email to actually receive the emails I need. Such a nightmare can we as consumers trust any of these companies with such terrible customer service???!!! Maybe it's worth talking to a regulatory agency to see if some type of class action proceeding could be initiated against this company the dissatisfaction and issues are all so similar tgat I don't see how they're getting away with this.