Wish I am able to give a negative rating. This is ...

Wish I am able to give a negative rating. This is the dirtiest/most run down hotel that we have ever stayed at. The place is falling apart and bug/spider infested. Employees have a lack of empathy and could care less about your comfort or your stay at the location. We had no hot water in our shower. My husband has multiple spider bites on his body. The safety lock on our door was busted and haphazardly put back on the molding. The shower/tub had been refinished and the refinish was pealing off and shards of the refinish were in the bathtub that we had to clean so they wouldn't cut our feet. When maintenance came to look at the shower they tracked mud into the room and bathroom and didn't clean it up. We spoke to the front desk in person and from the room and they wouldn't even entertain the idea of a refund and couldn't move us to a different room either. So our advise is to stay as far away as possible from this hotel. Motel 6 would be a much better choice than the Pala Mesa Resort.