H

Hassan Ejaz

3 years ago

Pearl Continental Hotel Bhurban was one of the bes...

Pearl Continental Hotel Bhurban was one of the best options for the travelers who wanted to enjoy a holiday in peace and comfort but now its totally outdated. It needs to be refurnished. Bedroom appears to be old and tacky. Lights are Yellow which are not at all comfortable. Bathroom/toilet is just too small and old. Toilet had dirty stains all over the place. Everything appears to be of old century.

Beds were stinking really bad and when asked for cleaning, the mattress sheet was really dirty under the bed-sheet. It had dirty stains all over it which was not replaced at all due to which it was stinking. It should have not been there right from the beginning.

Room floor had stains of left overs, when asked to clean, I was told that these are permanent stains on the marble floor.

Cleanliness is poor and hygiene is not maintained properly. House keeping guys use the same shoes to clean bathroom/toilet and bedroom. Its totally awful. Staff needs to be trained properly.

Overall view is great but the room services are awfully bad. Its not at all worthy for the money paid over the services being provided.

Comments:

No comments