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Review of HICA

Terrible place to work. They put so many calls on ...

Terrible place to work. They put so many calls on you that you have to cut calls short because of this your pay is cut short but they still charge the service user for a full call. They lie about you to service users. Messages are not passed on.one of the coordinators is extremely rude on the phone. When I spoke to someone higher up they dismissed it and said it's because she's stressed, not an excuse in my opinion.