Sara Renee

Review of Gastroenterology Associates of...

Dr.Mendu was nice when I went to my initial appoin...

Dr.Mendu was nice when I went to my initial appointment. I had to wait about a month and a half to get that appointment.
I was scheduled for a colonoscapy and an endoscopy for the first week of December but recivef a call saying that they needed to reschedule. So it got moved up to a week from when I recived the call. That ment I had a day or two before needing to start the prep so I went to the store so that I could be sure I had the right foods and drinks. And then a day or two later I get another call and they have to reschedule because the doctor took the week of my procedure off. Now they can't do it until December 22 in the morning!?
This has turned into a pretty stressful ordel for me. The food I bought for the low residue diet won't last until the new date so that was money wasted. I'm starting to wonder if it would be better to just request that a different doctor to do the procedures??

The receptionists are realy nice and friendly and the one who had to keep calling to reschedule realy did seem sorry that it kept happening.

*edit**
I ended up calling and asking if I could switch to a diffrent doctor to get it done sooner. It took calling 4 times to get ahold of someone only to be told that they (schedule department) could not answer me. I was told a note would be left for the secretary who would get back to me with an answer. Its been a week and I've heard nothing. I dont think a note was left after all. I guess there's nothing I can do but just wait a long time again and hope that they dont push it back again. Not happy

**edit**
Got caller back yesterday late in the evening. They can fir me in this wensday. But they haven't emailed me the updated prep schedule and once again no one's answering the phone. I got ahold of the scheduling department and they "transfered" me to someone in the nursing department but they sent me to voice-mail.
I'm doing the liquid diet now but I have no idea when to take the medicne. Its all frustrating and I feel like im going to come in tomarrow and are going to try to charge me some fee for not being ready. >:(