Peter Connell

Review of Franks Motorcycle Sales and Se...

I've been a customer of Lester's since 2004 and vi...

I've been a customer of Lester's since 2004 and visited his shop many times before that. I've always found him to be straightforward, honest and knowledgeable about any BMW I was considering.

I just bought a 2014 R1200RT from him that had the "do not ride" recall. He promised me that he would be the dealer to repair my bike when the parts were in. I live on Cape Cod, more than five hours away. When BMW Roadside Assistance would not take my RT back to him for the repair (they would only take it to my local dealer), Lester brought a trailer from his shop, drove all the way to the Cape, and retrieved my RT for repair. I have never seen that level of service in the 55 years of riding and multiple bike purchases I've made over the years.