I was stranded in O Fallon, Illinois when the alte...

I was stranded in O Fallon, Illinois when the alternator on my 45 year old 911 died. Out of battery power, AAA towed me to Porsche St. Louis, the nearest dealer. That turned out to be the best thing that could have happened.

They were totally sympathetic to my plight, taking the car in immediately and starting the diagnostic process despite having a very full shop. In my opinion they went beyond reasonable expectations. While waiting for the crucial parts, I was driven to a recommended lunch site, then over to my motel and back the next day. Jonathan and Jeff were solicitous, informative, and professional in all respects.

All work was done timely and on completion, they brought me a freshly washed car. As a bonus, I had asked Jeff about a particular Porsche cap in the goodie store. I decided it was too expensive and took a pass. But when I got to the car the cap was there for me. Maybe a small thing to some, but it meant a lot to this distressed traveler.

Porsche St. Louis provided outstanding technical service and demonstrated a genuine commitment to customer care above and beyond expectations. Were it possible I would gladly give them 10 stars.