I purchased a certified pre-owned 2015 Toyota Taco...

I purchased a certified pre-owned 2015 Toyota Tacoma in September from Gault Toyota and I had a terrible experience. After giving my phone number to their web portal service, I received a phone call and text message from the sales manager, Margaret, the next day. She quoted me for the truck at $27,999. I visited the dealership a day or two later to look at the truck and meet with someone. It was then that I met with Stephen, my salesperson for the truck. He came to me with a price of 28,999, a thousand more than what I was quoted from Margaret. I had the text message from Margaret, which I showed to Stephen, and he took a picture of it with his phone, went back and talked to his manager, and came back and apologized and honored the price Margaret gave me. After haggling with him, he said that he couldn't do anything lower than $27999, which was the original price that I was quoted. He said, "We already are giving you $1000 off the price." Which was a complete lie, since that was what the sales manager quoted me on initially. I'm starting to think this is a tactic they use on a lot of people, so that they can say that they already dropped the price. I was able to get them to come up $500 on my trade-in, but that was all they would do. After agreeing to buy the truck, they said it would be ready and detailed within a day or two. After 5 days and me having to call them every day for an update, the truck was finally ready. No one from the dealership thought to call me during this time to update me. Instead I had to take the time to do it myself. The customer service was terrible across the board. But this brings me to my favorite part. When I came in to do the paperwork and pick up the truck, it had a large dent in the front bumper that I didn't notice when I first looked at it. I told Stephen that I want them to fix it before I spent $27999 on a vehicle from them. He told me no and threatened me saying that if I didn't take it as is, someone else would buy the truck within a day. Literally, the only reason I bought this truck from them is because it was the exact one I wanted: Toyota Tacoma, double-cab, 4x4, and low mileage. If I was purchasing this car because of customer service, I would have left in the first 5 minutes. Stephen did a terrible job, as well as the used car manager, who's name is Eric I believe. Any service this truck may need in the future, I'll be taking it to the other Toyota dealership in town.
That being said, if you've taken the time to read this insanely long review, I congratulate you, and I would highly recommend you buy your Toyota from the other dealership we have in the Binghamton area.