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Kalina Perry

4 years ago

I came in here the weekend and was disappointed wi...

I came in here the weekend and was disappointed with the level of service. Granted it was busy but I had to wait ages to speak to someone regarding laptops. Eventually once served I was told they didn't have any in stock- I asked him to check other stores they also had zero stock. He said to order online but I explained I had vouchers to spend. I asked if I could order in store and pay with my vouchers. He advised me not to order as their delivery system is rubbish and you'll never get it. He said he'll sell me the display model instead. However, I had to come back in during the week as the guy who dismantled them didn't work weekends. So alas, we go back today and found we could order in store and it should take 7 days. Complete waste of time as we could have done that originally. Not impressed. Staff are clueless and require training to be able to serve efficiently and correctly. Wouldn't bother going back to be honest.

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