M

We had our 2017 GMC Denali, which we bought new at...

We had our 2017 GMC Denali, which we bought new at Chuck Nicholson, in the shop for an entire month! Just picked it up and the motor sounds worse than it did when we dropped it off! My screen on the dashboard doesn t work at all! Radio doesn t work! Fan is messed up! Very very unhappy customer!
While it was in the shop I stopped in to grab something out of my vehicle, when I opened the door the smell was so strong I could hardly breathe while inside and as I looked in the back they had my MOTOR sitting in the back of my car! So the strong smell was gas and oil! I asked about it and was told, oh don t worry about it, there s super absorbable pads underneath.
So to sum it up, they had it for a month and it s still not fixed so now it ll probably be in for another month!
We have been a returning customer to Chuck Nicholson for many years. Bought many brand new vehicles for our business plus used ones! So I am highly disappointed that this is the service we receive!

Comments:

No comments