This is not a hotel. This is a business that sells...

This is not a hotel. This is a business that sells hotel supplies and hotel style sheets and towels, robes, shampoos, soaps, and so on to the public. If someone stays at a particular chain hotel and likes the decor, mattress, linens, robe, etc., so much they want to purchase them, this is the place they are referred to by hotel staff to purchase the item(s).