Troy Crawford

Review of Magnussen Lexus of Fremont

Ok so I normally don't do reviews but I had to thr...

Ok so I normally don't do reviews but I had to throw this one in. My daughter's brand new Lexus NX was damaged by a flying object on the freeway coming home in the Bay Area. It destroyed the hood Blew a Hole in the windshield and there were some fluids leaking. So we didn't want to drive it home to Reno . I still had the service managers cell phone number in my phone from when we lived in Livermore California. When I told him what happened he told me to bring it by his house. Keep in mind this was Sunday afternoon. When we when we got to his house he look the car over and recommended we not try and drive it home and that he would get it Lexus in Fremont and contact The Body Shop for us. He did not have to do any of this taking time out of his Sunday to help us is just the kind of guy he is. The level of service but we've received over the years from magnussen Lexus and their service manager Monte Munoz is second to none. I can't thank them enough for all they've done to help us with the situation. Thank you Troy Crawford