I originally had 5 stars but have been sitting for...

I originally had 5 stars but have been sitting for 35 minutes waiting for valet to bring my car. It looks like they could have hired some more help knowing that they had a large convention and a show going on oh, I hate having to drop the stars but if they were just tired a few more people to bring the valet cars out as it looks like they only have 4-5 valet drivers servicing the whole hotel