Bella GarstangReview ofElite Homes, Inc.
I closed on my Villas at Floyd's Fork home in Augu...
I closed on my Villas at Floyd's Fork home in August 2020. Prior to my purchase commitment, Elite Homes touted their design and amenities with the aging person in mind. Buyer beware! I pointed out, prior to closing, my concern with with the trip hazard of my driveway and garage floor. There is a 3 inch rise from where the driveway and garage floor meet. Not all homes have this lip. I was not given a choice in this design. I was told that the design would prevent rain from getting into the garage. My drive way has a significant slope away from the garage. This makes no sense to me.
Five days after closing I was in the garage working at getting moved in my home. I rolled my ankle on the lip which caused an ankle fracture. Per physician recommendation, I prepared to soak my ankle in epson salt. I removed my splint and proceeded to plug the tub. I took a header into the tub when the downspout moved, causing me to lose my balance and fall forward. This is how I discovered the downspout had never been attached to the bathtub. Now I'm dealing with a broken ankle and a possible concussion. Thankfully, no concussion. Does this sound like a half a million dollar home? Does this sound like a home built with an aging population in mind?
Initially, I was very patient and forgiving. I requested that the trip hazard be rectified to prevent future injuries. I have had no response or apology from "Senior Management". Does Elite not understand they continue to put me at risk every time I am in my garage? Does Elite not understand their faulty design is placing me at risk of a lawsuit if someone is injured on my property due to their imposition of a trip/fall hazard. One has to question if Elite cares about the health and safety of those who purchase a home from them.
It would behoove Elite to consult with professionals that understand the dynamics of aging.

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