Squatchel VonSquanch Review of CreativeIT UK LTD
It is incredibly rare that I ever write reviews, b...
It is incredibly rare that I ever write reviews, but I simply had to make the effort here!
My PS4 has been broken for months, everywhere I checked was trying to charge me fees to diagnose the problem or ridiculous prices to get it fixed. A friend of mine suggested I call these guys and I'm SO Glad I did!
I phoned them, explained the problem and went in the same day. I was warmly greeted and sat down, they took my PS4 to their repair room to diagnose and said they could diagnose while I wait. Only 5-10 minutes later they came out to tell me it was a graphics card problem. They kindly explained all of the ins and outs of the PS4 mechanics, opened it up so I could see the problem for myself and even talked me through the machine they would be using to fix it.
The diagnosis was completely free and they suggested I call them the next day to check on the progress. I did exactly that and, to my surprise, they had fixed my PS4 completely! - They had also stress tested it overnight to ensure it was fixed properly.
To summarise; very friendly and knowledgeable staff, excellent customer service, INCREDIBLY quick turnaround time, free diagnosis and very reasonable prices.
I will be recommending them to anyone who need repairs to a piece of tech equipment. Very happy customer! :)

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