Brian Heber

Review of Burt Toyota

I have been a Groove Toyota customer for 15 years,...

I have been a Groove Toyota customer for 15 years, primarily for service on my 1999 4Runner. My experience with Kent Williams, service writer, has been nothing but exceptional. Friendly and helpful! Technician, Ed Bailey, is amazing and always goes well above and beyond to make sure all service needs are addressed, efficiently and effectively. A true professional! After driving my 1999 4Runner for nearly 20 years, we just purchased a new 2019 4Runner from Groove. Says a lot about the 4Runners and the Toyota brand! I worked with Macy Marsh, a sales team member. Macy's exceptional kindness and care during our car buying experience at Groove made a potentially stressful process for us much easier. I appreciate that!