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Hyper Sloth

3 years ago

Very glad this place exists. All of the employees...

Very glad this place exists. All of the employees were talkative about their products and seemed to enjoy the tech that they sell. Impressive home theater options for a company of this size. What is on the floor is just a fraction of what they can do for you. During my recent visit, I purchased a car stereo setup. I wasn't happy with the sound and wanted much more out of the system. The manager , installer, and other store employees were extremely helpful and spent much time to ensure that I was satisfied. Anywhere else my options would have been rather limited or non existent.

Prices - honestly, sure there are some prices that are higher. I could easily find most of their products online for 10-20% cheaper. Considering that I can purchase and carry vs waiting for shipping or a sale at a box store, is a big deal. If I have a return, it's a simple drive to their store. If I have questions about setup, configuration or have issues, again a simple drive with people that have a pretty good understanding of the product overall.

The stuff they sell here isn't box store retail. If you want something in a box that does a grade C level of performance, go to best buy ..save a few $ and be happy with mediocrity. If you want to spend a few more $ to get something that is going to be much better in the long run, go here.

Other than xmas time, the times that I've been in this store, I have been able to be waited on within a minute or so from someone with answers. I didn't have to walk 1/4 a mile to find someone watching tv, ask questions, have them get someone that might know who is usually wearing a belt full of keys only to rush off to the next question or emergency (best buy/ hh gregg). When you ask someone a question here, they generally have a good set of answers and spend the time to make recommendations.

Choices. This place has the choices you need, and they are not going to push you toward something unless what you are describing is really what should be. IE: If you say you want a home theater setup, they are going to show you what you could do first (likely pricey), if you want better they will recommend 'more'. If you want rock bottom, they will also make recommendations in that line too without judging your decisions.

I see some of the negative reviews for this store and other stores and wonder why. I can only imagine that they are taking the initial recommendation and walking out without asking for more options. Be open with the salespeople with what you are looking for and they will steer you in the right direction at this store. If you dont say anything you wont get much back from them or any other person trying to help you find answers.

Just like anything else - do your own research on products to ensure they are proper for your needs; however, I highly recommend you stop by this store to garner a good learning experience and purchase good quality stuff.

Finally - just so everyone is aware. Many of the products sold at box stores are 'dumbed' down versions of what you would find at an authorized dealer. Just like Costco/Sams club may offer products that are far cheaper, there are things that are cut from the products to keep the prices low. Spend a few $ more if you are already spending alot of money to get what you really want/need, and that will last.

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