Getting internet installed is a nightmare. I calle...

Getting internet installed is a nightmare. I called 5-10 times and left voicemails to get installed. No one ever called me back and I was only able to get through once. After finally reaching customer service, I was told it would take a week to get an appointment. When the appointment day came I was told that I would have to wait another 4 days because of technical issues. They told me they would arrive between 8-9am. It's now 11am and no one has showed up. I would recommend not using direct communications if you can find another option. Sadly, I can't.