The St. Regis in Shanghai rates as one of the best...

The St. Regis in Shanghai rates as one of the best hotel experiences of my life. I travel constantly around the world for business, and I have to say that this hotel stands out from the rest. From the beautiful spaces they ve created to the warm hospitality of the staff...it feels like I m not abroad, but home. I have to praise Stuart, the manager, for his keen attention to every detail. I was most impressed that I saw him daily when coming and going and he remembered me by name and took time to talk with me. Typically, I rarely see managers taking such a direct interest in the success of their hotel. Stuart was kind, professional and accommodating. The staff team, especially William, Ethan, and Azeri were most helpful in last minute needs for room extensions and baggage shipping. Upon entering the hotel each night the welcoming line of staff and willingness and desire to assist makes you feel special. The ambiance of the bar and lobby with the exceptional music of pianist, singers, and jazz made an excellent showcase space to entertain my business guests. The room was flawless and the house keeping staff attentive to every detail...checking on me / the room multiple times a day to refresh and ensure I was comfortable. This hotel is a must stay. Location is great. People are fabulous. Accommodations luxurious.