The hotel was mismanaged at every level.

The hotel was mismanaged at every level.

Elevators are not well programmed to service the hotel when it is at capacity (30 minutes wait in the lobby to go to your floor). Additionally, no-one was there to ensure that social distancing measures were enforced in the elevator which led to some tension between guests.

The overpriced parking was overbooked, meaning that we had to drive around for 30 minutes every night to find parking we paid for.

Upon packing up for check out, we found underwear from a previous guest in the room, an obvious sign that sanitary measures are not prioritized by management during this pandemic.

Massive parties in multiple rooms on the same floor were allowed every night, once again showing that the hotel prioritizes profit rather than guests safety by allowing for large gatherings. Impossible to sleep between 12am and 4am due to noise (paper thin walls/doors). Even when making a noise complaint, staff was dismissive and security did next to nothing to solve the issue.