maurice rodgers

Review of Mercedes - Benz of Arlington

Where do I start first it took them three hours to...

Where do I start first it took them three hours to get me a loaner car when I call they said that they had one for me and that they can look at my car first thing in the morning and that they will call me with an update. Well it took them a week to diagnose my car and then I found out that I have two recall on my car that they didn't fix I have to reschedule and on top of that I have a knocking noise coming from under my car that they didn't tell me about I had to call them back and say something to them. There response was we forgot to tell you so I ask where is it coming from there response oh we didn't look at it you have to reschedule with us. You would think after spending $1700 that Mercedes would let you know what you need to fix this is the worst service that I have ever had in my life I will not be going there ever again