In regard to our less than stellar treatment at th...

In regard to our less than stellar treatment at the Hotel Dupont we did receive an email from, Greg Kavanagh, the General Manager of the hotel. Not surprising that never once did he apologize or say he was sorry for what happened, the tone of the letter was just more of the same attitude we received at the hotel. He stated that we were confused and is blaming the whole incident on the campaign attendees. He also mentioned the fact that he intends to discredit the reviews I have posted on Google and several other hotel review websites. It now all stands to reason why the staff finds it acceptable to treat and speak to guests they way they did us. We are not confused, This has little to do with our confirmed reservation being revoked more the fact that it was done at the last minute. The front desk manager, Justin was rude when we did arrive at the hotel and now the general manager sending an almost argumentative email.