We booked very late in the evening and told there ...

We booked very late in the evening and told there was 24hr room service only to find out when we arrived there wasn t any.
Other than that the staff were very accommodating, rooms were very clean and had a nice stay even though it was only one night. So giving 5 stars as hotel was very nice but the reservation team need to get their facts correct they would get a one star if I could