We paid $750 for a radio which arrived 3 weeks lat...

We paid $750 for a radio which arrived 3 weeks later. There were no installation instructions with the unit. They stated video call assistance for installation help was available, but after making an appointment, no one ever joined the call. The email customer service was not helpful at all. The said to take is to a local shop for install, but no one is willing to do it without instructions. It has been a never ending cycle with no assistance. AVOID at all costs.

Order number PA24965 was provided based on the owner's reply. After a week, there is still no contact or follow up. It appears that the owner replies only to create the illusion of action, but then does not follow up or attempt to resolve the issue.

DO NOT BUY HERE!!!!!!! Plan to dispute the charge on my CC.