Excellent Customer Service and workmanship!

Excellent Customer Service and workmanship!

Ready to close on the sell of a house. A post-tension tendon sticking out of the foundation was found during the buyer s inspection (see pics). It needed to be fixed ASAP to be able to close on time. We called Ready Cable on a Saturday 10 minutes before closing! We were lucky to reach Teresa who explained the problem and what could be done about it very well. She proceeded to set up was needed for us to get someone on Monday to fix the problem on the phone for like 30min past her time to go home. From there we were on the good hands of Gladys and Wendy who got everything ready for the appointment. The guys from Ready Cable showed on time, proceeded to explain what might have gone on (the cable was snapped in the middle, likely by a screw during framing of a wall). They proceeded to pull the snapped cable out, replace it with a new one, tension it and grout the ends to prevent rusting (foundation looks as good as new). Arduous job and NOT so easy, but they managed in spite of some snafus (new cable didn t go in so easy) in less than 45min!!

My hat goes off to Teresa, Gladys, Wendy and the two guys that got the job done on this!!!! Excellent customer service and workmanship!!! Thank you!!!