Amanda Avelar Review of Prestman Auto
Like several reviews on here have said, the initia...
Like several reviews on here have said, the initial experience as they're trying to get you as a customer is great. Then once you've bought the car you can forget about good customer service.
When I bought my Subaru Crosstrek, the front bumper was not latched on properly and the salesperson, Tyler, guaranteed that Prestman's service department would be able to get that fixed for me and that it wouldn't be an issue. This was far from the truth.
Their first attempt at fixing my front bumper, they ruined the paint and made it look even worse than before. The gap from the latches was wider and worse off.
So their second attempt and almost 2 weeks later the bumper looks somewhat better now but it is not latched on perfectly as they had assured me upon purchase. Tyler, the salesman was made aware of my concerns and has not followed up with me with even an attempt to make it right which is not surprising.
I would not purchase a vehicle from this company again.
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