D Ferguson

Review of Hotel Pennsylvania

I really wish I could write a favorable review I c...

I really wish I could write a favorable review I can't find the words. Although this hotel is in a great location the place really needs a facelift. We checked into our room and was greeted by a large Roach crawling on the pillow that did not have a pillow case. Then we noticed dried blood on the pillow. We immediately went downstairs and spoke with Terrell (Manager on Duty) who put us in a different room. The room was small and as I said earlier needs a LOT of work. The hallway carpet needs to be replaced as well as in the rooms.
The pictures online DOES NOT represent the true appearance of the rooms. Old Linen, chipped paint, bathroom smelled of urine, bath tub had lots of cracks, bottom of bathtub had permanent black "stuff" in the bottom that looked like black cement, lots of old caulk around the windows and walls. Closet doors were beat up extremely bad. The refrigerator did not have shelves and was not plugged.
Hotel Lobby was extremely dirty with old peeling furniture and dingy curtains. We went to use the restroom in the lower level of the hotel and not only was it spooky, but it was very very dirty with trash all over the floor.