I was doing a transfer (after 12 long hours) and g...

I was doing a transfer (after 12 long hours) and going to be there from 7.30am till 11.40am. I thought I d have plenty of time to look around their duty free but instead the amount of beaurocracy they had took a large chunk of that time. I couldn t believe the amount of places we had to go to before we were free to actually get through to our gate to continue with our journey. First we had to do electronic digital scan. I was then told by another official to stand in a certain very long queue (with my printout from digital scan). I finally got to the counter only to be told to go to yet another queue about 100 metres away. I get there and there are about 100 people in the queue. We waited for about an hour at least. There was only one official person processing here. Another sat in a booth appearing to do nothing. The chap then stopped processing closed his gate and went to the booth of the man sitting doing nothing. We all stood waiting. Then another man came along and began talking to the now stopped official and they talked and gesticulated all the while looking at the queue. Then the latter asked who was going to London to follow him. We were taken upstairs where yet another man came with a stamp pad and stamp and stamped our papers. Then followed to yet another counter where there appeared to be no one but in fact there were officials ducked down behind the counter. Finally a woman stood up from Virgin airlines and took our details but kept our boarding passes and told us to go to quarantine. Wasn t told why?
So another trip to somewhere else. No quarantine. Then back to the counter and finally the woman gave us our boarding passes and we were to follow the chap to where we were released and were lead past an army of security officers having a debrief. Then into yet another area where I think we were free to wander around until we boarded ...another long walk to our gate. I ve never in all the years of international travel felt so frustrated by all the officialdom. Pathetic and I felt, unnecessary. Poor show Shanghai Pudong airport!!!!!! Didn t do much for me wanting to spend my money there. Or their reputation!!!! I won t transit through here again if I help it. Staff were unhelpful and very unfriendly and rude. Didn t seem helpful at all. Thank goodness I had plenty of time to complete the security process.