No one accompanied us to the room; they let us car...

No one accompanied us to the room; they let us carry the suitcases; they showed us the elevator to go up to the second floor and in a hasty way they listed the times for breakfast.
Arriving in the room we found the inadequacy of everything (a single tilting window and a scorching heat).
We complained, we asked for someone to join us to understand the situation (nobody went up!).
We got off, we showed our dissatisfaction, we paid the penalty and we left.
Thanks for everything.